How to book the tours?
There are many ways to book our tours:
1) Fill the form in our tour pages
2) Contact our email (email@example.com) or the chat box in the website, and provide us your basic information (the tour you would like to book, how many people will be in the tour, your name & email, your hotel address,…)
What if I don’t find anything in these tours interesting?
If you are interested in something else, please contact us via email, website, phone number,… so that we can design a tour that is best for you. Because we are the local experts here, we are able to fix the tour that meet your demands
What if I am elderly people/ people with babies/ have some allergies/ vegetarian/ travel in a large group?
Don’t worry! We used to receive bookings with almost all of the situations. As we’ve had thousands of tours, we know how to manage/ change the itinerary so that the tour is best for you
What is the payment method for the tours?
After we finish the tour, which will satisfy you a lot, you can pay by cash (in VND or USD)
Is it ok to travel on the motorbikes?
Are the tours in actual always the same?
Yes they are! However, in some situations, the itinerary & time may change for a little (due to the traffic, vendors, weather,…). But don’t worry, we know how to make things flexible so that you can enjoy the tours!
Do you have any discounts?
Yes, we have the discounts (depending on the tour you book) for the ages of children. Or, if you book from 2 tours, we will also have discount
Is your tour price includes everything? Do I need to pay more?
Yes, the price includes everything (food & drink, tour guide, fuel, transportation,…). You can give the tour guides tip if you feel that they make your day.
Do I have to go to a pick-up place such as hotel, airbnb or airport?
Our tours include pick up service, however depending on the location of your hotel/apartment/condo, surcharge will be applied as below:
Am I able to book the tours in the last minute?
Yes you are able to. Because our tours are private, so we can always arrange them for you, with no extra fee. So don’t worry if you want to book in the last minute
You guys seem to not have any uniform, why?
As we focus on local experience, we don’t use uniform to make you feel more like local. However, our guides are well-trained, friendly, professional, and excellent English speaking students, who are going to make your trip best
Are there any reason i should not do the scooter tours?
You have serious physical issues such as backache, knee-joint pain, heart disease, or pregnant – We welcome & cater for clients of all ages; from a 5-year-old kid to an 80-year-old couple. However, it would be difficult for you to fully enjoy the tour when having health limitation such as those issues mentioned above.
You have serious fear of staying on the scooter – Though we drive carefully at a slow speed, we do not recommend scooter tours if you are extremely terrified of scooters and our chaotic traffic. We recommend you taking a taxi or walking instead.
What should i wear in the tour?
- We strongly recommend you to wear sandals or flip-flops due to Saigon’s hot and rainy weather. Shorts with T-shirt is the best option but light pants and long-sleves T-shirt are also a good choice. Except for the Mekong Tour, you should bring the scarp to cover your shoulder.
- You should leave your jewelries and hand bags at the hotel to avoid street snatchers.